My daughter has recently vacated her Maida Vale flat. They were rushed out of it in order to make way for the new tenants - i.e. they were asked to go by 12 as new tenants were coming in at 1. Obviously, this meant that not all the flat was as clean as it could be eg. compared to a furnished flat. The new tenants decided not to move in as a result and the landlord wanted £250 for a professional clean. The unfortunate thing for my daughter was that she'd forgotten to cancel the rent standing order, so he's got her money and has deducted the £250 from that. There was no formal check in or check out process and I know that the way the law favours the tenant is usually enough protection (he would struggle to get it deducted from deposit). However, when it comes to her "accidentally" giving him more money, I suspect that she's on a sticky wicket and, despite what he did being illegal, her only remedy would be to take him to court over the £250. Presumably the banks won't be able to get involved (it's not a direct debit). Any suggestions for an efficient way to get her £250 back? Or just put it down to experience?